Faulty SIM


What happens if my SIM doesn’t work?

Although very rare, if your SIM does not work (after activation) when inserted into your mobile handset you will need to contact us and we will try and diagnose the issue. If we cannot resolve the issue we will arrange for a replacement SIM to be sent to you.

0371 23 10 510


Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number