Our Returns Policy


What you need to know about returning your SIM package – change of mind.

If you change your mind and want to return your SIM package to 360 Mobile Solutions you must inform us within 14 days of getting your SIM either by phone or e mail.

0371 23 10 510


Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number

We are very sorry but you cannot change your mind outside of 14 days. If you do not want to continue with your contract outside of your pre paid period, you must give us 30 days notice by either phone or e mail before your next activation anniversary date.